
Hypotheses: the design nursery
As good designers, we all know that everything starts with understanding our users. But sometimes we are already having discussions with clients, drawing things and checking out competitors.
By Hannes D’Hulster
Published May 21, 2021 | Written by Hannes D’Hulster
Share article on:
Nirvana band t-shirt
30 years ago: software was created by development teams. Software designers were rare and mostly focused on graphic design for posters or nicely crafted furniture. At that time, I was still trying to remember DOS commands and discovering Nirvana (yes, the band).
20 years ago: Jacob Nielsen published “Designing web usability” and usability in software became a thing. It became a personal bible and dictionary. At the beginning of 2000, for every interface, there was a Jabob-rule.
10 years ago: Information architects became a new brand of designers. They crafted interfaces based on user needs. Web designers were there to create good-looking and smooth-looking UI. Web designers’ care for usability has been growing ever since. I worked as an Information architect at that time, having a lot of discussions with web designers on how things should work. Happily, that changed.
Nowadays: the UX/UI designer has made an entry: every start-up needs a good-looking and friction-free app. Design became a necessary part of the software creation process. I started calling myself a designer, but I still think the description of the role of a UX designer is still too narrow.
The value of software design is greater than having good-looking interfaces and frictionless flows. Good design creates an impact on the long-term behaviour of people and therefore it impacts the world we live in.
It is time for software design to grow up.
As it did in architecture, furniture, and housekeeping objects, design needs to grow up. The design drives the development of software products by combining a clear vision, business goals and user insights. It is not adding some colour or a 5 days long zoom exercise. Design is a fundamental way of creating tools we use every day.
The most important effect of embracing design is that it puts your user, mostly your client, at the centre of your organization. By understanding the user needs, you can create a more fitting user solution. This value is the core of the economic model and is even more relevant in a digital world. Investing in design will make money since it directly creates value.
As you may have noticed: the world is constantly changing, on many levels. It’s not all good news — there are some real challenges concerning the planet we live on. The rise of temperature, the search for energy sources, and finding a way to dispose of our garbage are just some things unsolved.
But, wealth and access to technology keep on growing. In the past decade, the number of smartphone users has grown to 3.5 billion. The impact of digital technology has not stopped and has only grown during the COVID pandemic. This means that the impact of design on technology and the changing world should not be underestimated. Designers not only have an impact on technology but also on the world it influences.
Design is also a creator of transparency. When you start your decision processes with user data and you’re constantly questioning the current state of things (something designers do) then you automatically promote transparency. Working in a changing world requires embracing uncertainty. This forces a desire to clarify the view in search of certainty which improves transparency. Not only is this a good thing for designers, but it also creates healthy management structures and responsible employees.
Being aware of the impact of design is not enough. If an organisation wants to make a difference, design should be part of its processes. Let me guide you through the most important steps.
Published May 21, 2021 | Written by Hannes D’Hulster
Share article on:
Didn't find a suitable job but you believe you'd fit right in? Getting to know each other is a good way to start, don’t hesitate to contact us anyway! We will discuss your experience, way of working and talk about possibilities.
As good designers, we all know that everything starts with understanding our users. But sometimes we are already having discussions with clients, drawing things and checking out competitors.
By Hannes D’Hulster
I want you to imagine a large massive oak table that has been passed on to you by your grandparents. It is robust and serves its purpose well: supporting food and enabling social contact.
By Hannes D’Hulster
It has been 5 years already since I went my own way, head-first into design research. I was a bit scared, naturally, but I was also really eager to be my own boss.
By Hannes D’Hulster
Even with good intentions, it is not easy to get the right user insights. Qualitative research is the basis of a solid digital product that people can relate to. This is why I wrote a blog post or two (in Dutch) about how important it is to involve users in your design research.
By Hannes D’Hulster
Have you ever worked on a project where something looks off and it’s easy to adjust, but your designer says no? If the designer would just make this simple change, but still no!
By Hannes D’Hulster