04 / Service
User Testing
To make sure we have designed or built the right solutions, we test and validate the prototypes first with the target users. This means we test to see whether they understand its purpose, how it works and if they navigate through the user flow as expected. We want to build software solutions that users fully understand and can easily use to achieve their goals.
We test and validate our designs
01 / User testing service
User interviews
We talk to your target users to understand who they are, and what they struggle with. Then we validate if the concept, idea or design will work for them.
02 / User testing service
Data analysis & metrics tracking
We recommend and document what metrics you should track and what product analytics to check for to see how users interact with your product and what can be optimised.
03 / User testing service
Prototyping
We create a (quick) visual solution that users can interact with to validate our assumptions, ideas or designs.
04 / User testing service
Usability testing
We create scripts based on the goals we expect testers to reach, run the test and document the learnings.
How we approach user testing
01 / Step
Set clear goals
First, we need to clearly define and document what we want to test or learn and what concrete success criteria we’re looking for.
02 / Step
Make a testing plan
Once we have clear goals defined, we translate them into a plan of action. Depending on the goals set and the nature of the test, it can be a script that guides us in user interviews or a set of data we track to measure success.
03 / Step
Run the test
To run a user interview or usability test, we contact the testers to schedule a meeting, put our (interactive) solutions in front of the actual users, and observe them while they interact with the product. For quantitative testing, we work with your engineers to implement the data collection and measure it against the criteria defined.
04 / Step
Iterate and improve
We analyse the feedback and data to extract learnings. And we apply these learnings to iterate on our solutions until we get them right by the success criteria we defined in the first place.
05 / Step
Document and share
We document our process and learnings every step of the way. And we share it with everyone involved or the next team to work on the solutions to ensure they know what to build and why.
Ahoy!
Let’s hop on a call
I'm Hannes, by the way.
Getting to know each other is a good way to start. During our call,
we will discuss your goals, how we can help and when we’ll open the
champaign.